The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 20 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Portland Street,
Manchester,
United Kingdom,
M1 4PH,
Greater Manchester
Map view
street view
Portland Street,
Manchester,
United Kingdom,
M1 4PH,
Greater Manchester
City landmarks
Museum
Science and Industry Museum
1.5
km
Lloyd Street Albert Square
Manchester Town Hall
640 m
Museum
National Football Museum
1.1
km
Stadium
Etihad Stadium
2.5
km
Stadium
Manchester Arena
1.2
km
Library
Manchester Central Library
700 m
Shopping Area
Manchester Arndale
800 m
Square
Albert Square
720 m
Event hall
Manchester Central
900 m
Library
The John Rylands Library
970 m
1 Exchange Square
Corn Exchange
690 m
Museum
People's History Museum
1.2
km
Church
St Ann's Church
610 m
Square
St Peter's Square
620 m
Urbis Building
1.0
km
Church
Manchester Cathedral
1.1
km
Church
St Mary's Church
770 m
Museum
The Manchester Museum
1.8
km
Beaufort Street
Castlefield Urban Heritage Park
1.4
km
70 Oxford Street
Cornerhouse Gallery
750 m
Mamucium
1.2
km
Art object
Abraham Lincoln Statue
640 m
Library
Chetham's Library
1.3
km
Nearby
Gallery
Manchester Art Gallery
340 m
Park
Piccadilly Gardens
230 m
Northern Quarter bars
470 m
57A Newton Street
Greater Manchester Police Museum
490 m
Oldhamstreet 13B
Oldham Street
450 m
Chorlton & Canal Sts
Gay Village
350 m
Fairfield Street Sackville Park
Alan Turing Memorial
350 m
Restaurants
The Alchemist
210 m
3 Hardman Street Spinningfields
The Grill on New York Street
120 m
New York Street
Slug & Lettuce Manchester Piccadilly
40 m
Westminster House 11 Portland Street Piccadilly
The Brasserie @ Mercure hotel Piccadilly Manchester
80 m
Portland Street 0161 234 6060
Department of Coffee and Social Affairs
120 m
New York Street Faulkner House
Giovannis
120 m
7 New York Street
Pizza Express
160 m
1 Piccadilly Gardens
The Overstuffed Pizzeria
180 m
35 Portland Street Britannia Hotel Manchester
Ask Italian
160 m
Unit B One Piccadilly Gardens
Barburrito Piccadilly Gardens
220 m
1 Piccadilly Gardens
Yuzu
190 m
39 Faulkner Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great Breakfast
Beautiful Views
Lack of Information
Room for Improvement in Service
7.4/10
Very good
Rooms
7.8
Location
9.0
Service
6.1
Dining
7.6
Guest reviews
7.4/10
based on 9 reviews
7.3
7.3/10 based on 3565 reviews
David
United Kingdom,
February
2024
7.4/10
The hotel is centrally located in Manchester, making it convenient to explore the city. The rooms offer a view of Piccadilly gardens but show signs of wear and tear. The service varied from a welcoming experience at the bar to disappointment with customer service interactions. The dining area provides nice views over Piccadilly Gardens, catering well to vegetarians. Overall, decent facilities at a moderate price point.
Rooms
7.0
The rooms overlooking Piccadilly gardens were spacious, but some furnishing showed chips and wear. Only 2 towels were provided for a 4-person room.
Service
6.0
The bar manager provided a warm welcome, while customer service lacked when dealing with requests like breakfast refunds. Inconsistent service levels were observed.
Location
9.0
The hotel is right in the heart of Manchester, offering easy access to popular attractions and shops. A great central location for exploring the city.
Dining
7.0
The dining area offers a good view of Piccadilly Gardens and provides satisfactory options for vegetarians. A decent dining experience overall.
Facilities
8.0
The hotel features a spacious restaurant with great views and basic amenities. Moderate value for the facilities provided.
Richard
United Kingdom,
November
2023
7.4/10
The hotel offers a fantastic view of Manchester and a convenient location near the city center, but the stained carpet in the room was a downside. The staff were friendly but lacked attention to detail in addressing requests.
Rooms
7.0
The room had a fantastic view of Manchester, but the stained carpet was disappointing.
Service
6.0
The staff were friendly overall, but some lacked attention to detail in addressing requests.
Location
9.0
The hotel is centrally located, making it convenient for exploring the city and popular sights.
Dining
8.0
The dining area offers a smashing view over Piccadilly Gardens, enhancing the experience.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay.
Louis
United Kingdom,
November
2023
7.4/10
The hotel offers stunning views and a double bed in disabled access rooms. The service from the staff was good overall, but there were some communication issues and the receptionist had to handle complaints. The location is convenient, right in the city center and close to tram stations. The dining experience was pleasant with a nice view, but hot food was not as expected. The facilities were satisfactory.
Rooms
8.0
The rooms with stunning views and a double bed in disabled access were comfortable.
Service
7.0
The service from the staff was good, but there were some communication issues and lack of apology.
Location
9.0
The hotel's location is convenient, right in the city center and close to tram stations.
Dining
6.0
The dining experience provided a nice view, but the hot food was not up to expectations.
Facilities
7.0
The facilities met basic needs during the stay.
Mary
United Kingdom,
November
2023
8.2/10
The hotel offers amazing facilities with a fantastic view over Piccadilly Gardens. The rooms are well-equipped but with broken heating. The staff provides great customer service, although there were some challenges. The location is perfect for exploring the city, especially during special events like the Christmas markets. The dining experience boasts one of the best views in Manchester, but timings can be a bit early. Overall, a comfortable stay with minor hiccups.
Rooms
8.0
The rooms have amazing facilities but with broken heating.
Service
7.0
The staff were generally very friendly, but there were some issues with refund policies and management availability.
Location
9.0
The hotel is right in the centre, perfect for exploring Manchester and attending events like the Christmas markets.
Dining
8.0
Dining offers a fantastic view of Piccadilly Gardens, but early timings may not suit everyone.
Facilities
9.0
The hotel provides a comfortable stay with great amenities.
Jack
United Kingdom,
October
2023
8.0/10
The hotel offers rooms with large windows overlooking Piccadilly Gardens and a good choice of breakfast, providing an amazing view of the gardens. The service was mixed, with good staff service but some issues with refunds and communication. The location is perfect for exploring Manchester and its sights. The dining experience offers pleasant views and freshly prepared options. Overall, a nice stay with some areas for improvement.
Rooms
8.0
The rooms with a view of Piccadilly Gardens were comfortable and provided an amazing view.
Service
7.0
The staff provided good service, though there were some communication issues with refunds.
Location
9.0
The hotel is centrally located in Manchester, making it convenient for exploring the city's attractions and shops.
Dining
8.0
The dining experience offered pleasant views and freshly prepared options.
Facilities
8.0
The hotel boasts nice facilities for a comfortable stay.
Jay
United Kingdom,
August
2023
7.6/10
The hotel offers a great view of Piccadilly Gardens and boasts excellent facilities, making it a top choice for visitors. The service, however, had some issues during my stay that affected the experience.
Rooms
8.0
I was delighted with the room's view of Piccadilly Gardens and the great facilities provided.
Service
5.0
The service was lacking as I felt repeatedly shrugged off to speak to the missing duty manager, impacting the overall cleanliness during these times.
Location
9.0
The central location, opposite the gardens, was convenient for exploring Manchester on foot.
Dining
7.0
The dining experience offered a very good view of Piccadilly Gardens, enhancing the meal ambiance.
Facilities
9.0
The hotel had great facilities for guests to enjoy during their stay.
Bob
United States,
July
2023
7.6/10
I couldn't ask for a more stunning view, but the lack of modern conveniences was a bit disappointing. The room's facilities, including the comfy bed and nice pillows, were top-notch. However, I must say that the chandeliers added a touch of elegance that I truly appreciated.
Rooms
8.0
The room was equipped with great facilities, including a comfy bed and nice pillows, but lacked modern conveniences.
Service
6.0
The service started off lovely on arrival, but I was disappointed with the lack of explanation when I wanted to make a complaint. The staff member in the back didn't come out to apologize and left it to the receptionist. On a brighter note, the bar manager was very welcoming, although I was told to make alternative arrangements when I needed assistance.
Location
9.0
The hotel was perfectly situated in the town center, right opposite Piccadilly gardens. I couldn't ask for a more convenient location, close to everything I needed.
Dining
8.0
The meals served had the best taste and were accompanied by nice views over Piccadilly. However, dining was not included in the package, which was a downside.
Facilities
7.0
Derek
United Kingdom,
July
2023
6.8/10
The hotel offers rooms with amazing facilities and a great view of Piccadilly Gardens. The service provided during my stay was subpar, with unhelpful interactions. The location is excellent for exploring the city. The dining experience was enjoyable with a fantastic view. The facilities were convenient but lacked certain elements.
Rooms
8.0
The rooms are equipped with amazing facilities, including a great view of Piccadilly Gardens.
Service
5.0
The service was disappointing with unhelpful encounters and difficulties in communication.
Location
9.0
The hotel is centrally located in the heart of Manchester, making it easy to access various attractions.
Dining
7.0
I enjoyed the dining experience, especially with the fantastic view it offered.
Facilities
6.0
The hotel provides basic facilities but lacks certain essential amenities.
Anthony
United States,
June
2023
8.4/10
I had a fantastic stay at this hotel! The location is superb, right in the heart of Manchester with lovely views of Piccadilly Gardens. The rooms were cozy with large windows offering a great view of the gardens, and the breakfast selection was excellent. However, the service could have been more attentive and informative, especially with regards to making complaints or using in-room facilities.
Rooms
8.0
I loved the rooms with their large windows overlooking Piccadilly Gardens. The breakfast choices were fantastic.
Service
7.0
The service was friendly overall, but there was room for improvement in addressing concerns and providing information about the hotel facilities.
Location
9.0
The hotel's location in Piccadilly Gardens was ideal for my event. It was easy to get around and close to various bars.
Dining
9.0
The dining experience was delightful, especially for vegetarians, with a pleasant view of the square outside.
Facilities
9.0
The hotel had excellent facilities, making my stay convenient and enjoyable.
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